Welcome to Gradwise Global! These Terms and Conditions (“Terms”) govern your access and use of our website, services, and content (collectively, “Service”). By using our Service, you agree to these Terms. Please read them carefully.
If you do not agree to these Terms, do not use our Service.
1. About Gradwise Global and Nature of Service
Gradwise Global provides guidance and support for education abroad, including admissions assistance, visa guidance, profile evaluation, and related services.
Crucial Disclaimer:
We are not a law firm and do not provide legal advice, financial advice, or tax advice.
All information on our site and provided through consultations is for reference purposes only and should not replace professional advice (legal, medical, or financial) where needed.
We do not guarantee admission, visas, or scholarships. Final decisions rest solely with the respective universities, embassies, and scholarship providers.
2. Eligibility and Authority
You must be at least 18 years old or the legal age of majority in your jurisdiction to use our services.
By using our Service, you confirm that you have the legal capacity and authority to enter into this agreement, or, if you are a minor, that your parent or legal guardian agrees to these Terms on your behalf.
3. Services Offered
Gradwise Global offers the following services. The specific scope of work will be detailed in a separate Service Agreement or Purchase Order provided upon booking.
Profile Evaluation: Assessment of academic and professional profile for overseas education opportunities.
Application Assistance: Guidance on preparing and submitting university applications and necessary documentation.
Consultation Services: Personalized sessions to help plan and navigate the study abroad journey.
DIY Kits & Resources: Downloadable guides and materials for independent preparation (non-legal advice).
Referral Programs: Rewards for referring new clients under specified program conditions.
4. User Accounts and Responsibilities
Accuracy: You are solely responsible for ensuring the accuracy and completeness of all information and documentation you provide to Gradwise Global (including academic transcripts, financial statements, and personal identification). Providing false or misleading information will result in immediate termination of services without a refund.
Confidentiality: You are responsible for maintaining the confidentiality of your account credentials.
Content Use: You may not share, sell, or publicly distribute any Gradwise Global-provided content, advice, or proprietary resources (including personalized guides or profile reports) without prior written permission.
5. Intellectual Property Rights
All website content, graphics, logos, proprietary databases, forms, and digital materials are owned by Gradwise Global or used under license. They are protected under applicable copyright, trademark, and other intellectual property laws.
You may use our content only for personal, non-commercial purposes.
Reproducing, distributing, modifying, or creating derivative works from our content without express written permission is strictly prohibited.
6. Refund Policy (Detailed)
Refunds are governed strictly by the terms outlined below. All refund requests must be submitted in writing.
Service Category | Refund Status | Conditions |
|---|---|---|
Profile Evaluation Reports | 100% Non-Refundable | Once the report has been generated and delivered to the client. |
Consultation Services | Conditional Refund | Subject to the specific cancellation policy detailed in the individual service agreement. Generally, cancellations made less than 24 hours before the scheduled time are non-refundable. |
DIY Kits & Resources | 100% Non-Refundable | As these are digital products, they are non-refundable once the download link has been provided. |
Non-Refundable Situations (Applies to all Services):
Change of mind or voluntary withdrawal from the process after purchase.
Failure to meet eligibility criteria or rejection of university admission, visa application, or scholarship by a third party.
Submission of fraudulent, false, or incomplete documents by the User to Gradwise Global or any third-party institution.
Delays caused by external entities (e.g., embassies, universities, postal services).
Processing: Refunds, if applicable, will be processed within 30 business days via the original payment method, following the date of written approval by Gradwise Global.
7. Limitation of Liability
Gradwise Global provides all services “as is” and disclaims all warranties. We are not liable for:
Any indirect, incidental, or consequential damages arising from the use or inability to use our Service.
Errors, delays, or omissions in information or services provided by third parties (e.g., banks, couriers, universities).
Any negative outcome related to visa, admission, or scholarship decisions, as these are outside our control.
In all cases, Gradwise Global’s maximum liability to you, for any and all claims, is strictly limited to the amount paid by you for the specific services that gave rise to the claim.
8. Privacy & Data Protection
We respect your privacy. By using our Service, you consent to the collection and use of your personal and academic data for the purpose of providing the agreed-upon services, communicating updates, and improving our Service.
Sharing: We may share your data with trusted third-party service providers (e.g., cloud servers, application portals, analytics providers) strictly necessary for delivering the Service.
Your Rights: You have the right to access your personal data, request correction or deletion of information, and withdraw consent for processing where applicable.
Cookies: We use cookies and similar tracking technologies to enhance user experience and perform analytics.
For more details, please see our dedicated Privacy Policy.
9. Prohibited Activities
You are prohibited from using our Service to:
Engage in any illegal, fraudulent, or harmful activity.
Post offensive, defamatory, harassing, or unlawful content.
Attempt to disrupt or interfere with the Service’s operations or security.
Copy, republish, or sell our proprietary materials or data without written permission.
10. Links to Third-Party Sites
Our Service may contain links to third-party websites (e.g., university portals, visa application pages). Gradwise Global:
Does not control these external sites.
Is not responsible for the content, accuracy, or policies of linked sites.
Encourages users to review the terms and privacy policies of all third-party sites before engaging with them.
11. Changes and Updates
We reserve the right to update these Terms or the Service offerings at any time. We will notify users of material changes via email or a prominent notice on our website.
Continued use of the Service after such changes constitutes your acceptance of the new Terms.
Users are encouraged to review these Terms periodically.
12. Termination
Gradwise Global may suspend or terminate your access to the Service immediately and without prior notice for:
Violation of these Terms.
Unauthorized use of services or content.
Submission of false or misleading information.
Users may discontinue use and request account deletion at any time by contacting us.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of [INSERT: The Republic of India / State of New Delhi / etc.].
All disputes arising from or relating to these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the competent courts located in [INSERT CITY and STATE where your business operates, e.g., New Delhi, India].
14. Contact Us
For questions, feedback, or legal requests regarding these Terms, please contact us:
Email: info@gradwiseglobal.com Website: https://www.gradwiseglobal.com